Terms & Conditions

Rapid AV is a web trading name of Digital Frames Ltd.

We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Rapid AV
Unit D4 Ashville Park Shortway Thornbury, Bristol BS35 3UU United Kingdom
Phone: 0117 330 2277
Fax: 0117 330 2280
Email: info [at] rapidav [dot] co [dot] uk

VAT Number: 877 3058 90
Registered Company: 05700537

Making a Purchase

Once you have found a product that you are interested in at the store,add it to the shopping basket. And once you have finished browsing click on the Checkout button, once you have done this you will be asked for a few details such as your address and credit card information. We will only ship to UK addresses.

Please bear in mind that we have a 4 o’clock cut of point, and any orders placed after this time will not be sent out until the day after.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.

We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling All items are delivered free of charge Next Working Day via Business Post to Mainland UK. Shipments other than Mainland UK incur a charge and may take more than 24 hours - this information is relayed to you at time of checkout.

DeliverySchedule If Business Post can not deliver the item because no-one is home to receive theorder, they will leave a card with a contact number detailing how to arrange amore convenient delivery date. If the courier receives no contact from you theywill return the package to us after a period of approximately 5 working days.This may result in extra shipping costs being incurred for redelivery.